When rating the friendliness of the community, a Homeowner Association Member should consider the following:

Five Star Example:  

• You know several homeowners within your community.
• When you wave, neighbors wave back or smile.
• If there is a problem, your neighbors are approachable.
• From time to time, your neighbors come over and say, “Hello.”
• When bad things happen, your neighbors chip-in and help out.

One Star Example:  

• You have no idea who lives next door.

The above are merely suggestions. You have the power to rate this category based on your own opinion.

When rating the Board of Directors, a Homeowner Association Member should consider the following questions:

Five Star Example:  

• Are meetings held in accordance with your By-laws?
• Does the Board of Directors keep Members informed?
• Does the Board of Directors listen to the wants, needs, and desires of its Members?
• Does the Board of Directors provide explanations when making decisions?
• Is the community appearance well managed?

One Star Example:  

• The Board of Directors abuse their power and harass their Members.

The above are merely suggestions. You have the power to rate this category based on your own opinion.

When rating the Architectural Review Board, a Homeowner Association Member should think about the last time an application was submitted:

Five Star Example:  

• The ARB never responded or the decision was based on a Committee Members opinion, not the Architectural Standards.

One Star Example:  

• Was the response timely?
• Was the application approved based on the Architectural Standards outlined within the Governing Documents?
• If the application was denied, did the ARB Committee provide clear reasoning or an alternative?
• Do you feel the process was fair?

The above are merely suggestions. You have the power to rate this category based on your own opinion.

HOAs are often ran by management companies; however, sometimes the management is conducted by individual Members within your community.

It is important to understand, the role of the Management Company or the Community Manager is to assist the Board of Directors with the operational needs of the HOA, which also includes the enforcement of Deed Restrictions. As a result, Management Companies or Community Managers are often disliked. Ratings are not the place to grind an ax.

When rating the Management of your HOA, a Homeowner Association Member should consider the following questions:

Five Star Example:  

• Do you receive your payment information and notices in a timely fashion?
• Are you treated with respect and dignity?
• Are they attentive, friendly, and helpful?
• Are the violation notices clear?
• Are you happy?

One Star Example:  

• The Management is rude and not helpful.

The above are merely suggestions. You have the power to rate this category based on your own opinion.

When rating this category, a Homeowner Association Member should consider their overall happiness with the Covenants, Conditions, and Restrictions (CC&R).

Your happiness or unhappiness should be based on how the CC&Rs function as a whole.

Five Star Example:  

• The CC&Rs are properly enforced.
• The CC&Rs are current and up-to-date.
• That the CC&Rs address the needs of the community.
• The CC&Rs are not excessive or restrictive.

One Star Example:  

• CC&Rs are outdated, tedious, and need to be modified..

The above is just some guidance. You have the power to rate this category based on your own opinion and criteria.

Rating Scale: 1 = poor, 5 = excellent

Simply click on the number of 's you feel are appropriate for each category. Once clicked, the new rating will appear numerically: You rated this a 4. The rating is then combined with other members of your HOA to determine and overall category average: (3.9/5, 23 votes).

Remember, only you can see how you personally rated each category. Everyone else will only see the average of all voting Members: (3.9 out of 5, 23 votes).